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Do You Have to Use Your Insurance Company's Recommended Body Shop?

websitebuilder • October 24, 2022

After an accident, your insurance company will likely recommend taking your vehicle to a particular auto body repair shop. While your insurer’s recommended provider may provide exceptional service, they may not come as highly recommended as other shops. Keep reading to find out whether you’re required to use the body shop your insurer recommends.

Why Insurance Companies Recommend Certain Shops

You might think insurance companies would only recommend shops that provide high-quality work, but that isn’t their primary motivation. Your insurer is primarily concerned with saving as much money as possible on repairs to maintain profits for their shareholders. Unfortunately, this means that some companies will steer you toward shops that deliver sub-standard work for lower prices.

The Consequences of Inferior Work

Auto Body Repair - West Salem, WI - Adrenaline Auto Body

Although the surface of the vehicle may look as good as new, improper repairs can cause serious structural instability underneath. If you’re in another accident, the body may not act as intended, which could lead to more serious damage and even unnecessary injuries.


Even if you’re not in another collision, incomplete repairs can expose your vehicle to more damage. Improperly applied sealant can peel off, exposing the body to rust and corrosion. Loose parts and missing clips underneath the body can also allow parts to shake themselves free.

Using Your Own Auto Body Repair Shop

Fortunately, Wisconsin law gives consumers the right to choose their own auto body repair shop. Your insurer may offer their recommendation, but it’s against the law for them to threaten to withhold payment because you choose a different provider. If you’ve been in an auto accident, taking the time to research repair shops and compare estimates ensures that your vehicle is repaired properly.

Being in an auto accident is always stressful, but the professionals at Adrenaline Auto Body will make getting your vehicle repaired as easy as possible. From their shop in West Salem, WI, they proudly provide high-quality auto body repairs to drivers throughout the La Crosse area. Visit their website for an overview of their auto body repair services, get updates and tips on Facebook, or call (608) 350-6382 to schedule an appointment today.

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